Privacy policy
JUNO handles your data with care. Below you can read which data we process, why, how long we keep it and what your rights are.
Who we are
JUNO is a trade name of WrightHCS, Oostenstraat 50, 2018 Antwerp, Belgium, company number BE 0704.640.761. WrightHCS is responsible for processing your personal data. Questions about privacy? Email hello@launchjuno.com or call +32 493 48 94 82.
Which data we process, and why
- Contact form. Your name, business name, email address and, if you fill them in, your phone number, current website, message and preferred way of contact. We use them to answer your question and, if you want, to prepare a proposal. Legal basis: steps taken at your request before a possible contract.
- Booking a demo. Your name, email address, the chosen time and anything you add yourself. We use them to schedule and hold the meeting. Legal basis: steps taken at your request before a possible contract.
- Email, phone and WhatsApp. The messages and details you send us yourself, so we can reply.
- Customers. The data we need to deliver, maintain and invoice your website and other services. Legal basis: performance of the contract and legal obligations (accounting).
- Visiting the website. Our hosting partner keeps technical server logs, such as your IP address, the time, the page requested and your browser. They are needed to keep the website secure and available, and are deleted automatically after a short time. Legal basis: our legitimate interest in a secure website.
- Visitor statistics. We count how this website is used: which pages are viewed, which website or campaign visitors come from, the type of device, the country, and clicks on buttons to call, email, open WhatsApp or book a meeting. This works without cookies and without storing anything on your device. We do not store your IP address: together with your browser type we turn it into a code using a secret key that changes every day and is deleted after two days, so we count a visit once but cannot recognise you or follow you across days. If ‘Do Not Track’ or ‘Global Privacy Control’ is switched on in your browser, we don't count you. Legal basis: our legitimate interest in improving the website.
- Customer portal. If you log in to the customer portal, we process your email address to send you a login link, and what you enter there (billing details, questions and requests). Legal basis: performance of the contract.
- Businesses we contact ourselves. We contact local businesses to offer a free website audit or proposal. For this we use public business information such as the business name, address, phone number, email address, website and public reviews on Google Maps. We also look at the speed and visibility of your website. We may email you a personal audit and call you afterwards. If you reply to an email that you don't want to hear from us again, we stop right away. Phone calls may be recorded and transcribed so we can follow up an appointment correctly. Legal basis: our legitimate interest in informing businesses about our services. You can object at any time, and then we will not contact you again.
Do we process data for our customers?
Yes. When we manage a customer's website, contact form, booking system or assistant, we process their visitors' and customers' data on their behalf. That customer is then the controller and we are the processor. This is covered in our terms and conditions and, on request, in a data processing agreement. Questions about that data are best asked to the business itself first.
Who processes your data for us
We never sell your data. We work with these service providers, who only process your data on our behalf:
- Hostinger: website hosting and email (EU).
- n8n: processing forms and internal workflows (EU).
- Supabase: secure database, customer portal and visitor statistics (EU, Frankfurt).
- Cal.com: scheduling appointments (US).
- ElevenLabs: telephony and call transcription (US).
- Google: Google Maps data and website speed measurements.
- WhatsApp (Meta), only if you contact us via WhatsApp.
Where data is processed outside the European Economic Area, this is based on the European Commission's standard contractual clauses or an equivalent safeguard.
How long we keep your data
- Questions and requests without a contract: up to 2 years after the last contact.
- Data of businesses we contacted ourselves: up to 2 years, or shorter if you object. After an objection we only keep what we need to make sure we don't contact you again.
- Phone call recordings and transcripts: up to 12 months.
- Server logs: a few weeks, according to our hosting partner's settings.
- Visitor statistics: up to 25 months, without IP addresses or other data that could identify you.
- Customer data: for as long as we work together, and after that for as long as the law requires, for example for accounting.
Cookies
This website uses no cookies for tracking, statistics or advertising. Our visitor statistics work without cookies (see above), which is why we don't ask for consent with a cookie banner. After you log in, the customer portal keeps your session in your browser's local storage so you stay logged in; this is strictly necessary and is removed when you log out. Fonts, images and videos are loaded from our own server. We show the site in Dutch or English based on your device's time zone. If you pick a language yourself, your browser remembers that choice (stored locally, not a cookie). If you click a link to Cal.com or WhatsApp, their own rules apply there.
Do we make automated decisions?
No. We choose which businesses to contact based on public information, such as the type of business, the location and the state of the website. This has no legal effect on you and you can always object to it. Decisions about working together are always made by a person.
Your rights
You have the right to access, correct or delete your data, to restrict processing, to data portability and to object, including to use for direct marketing. Where you have given consent, you can withdraw it at any time. Email hello@launchjuno.com to exercise them. We reply within one month. If you are not satisfied, you can lodge a complaint with the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels (dataprotectionauthority.be).
Security
The website uses a secure connection (https). Access to your data is limited to those who need it, and our service providers take appropriate technical and organisational measures.
Changes
We update this statement when the way we work changes. The date below shows when that last happened. For important changes that affect customers, we also tell you personally.
Last updated: 10 November 2026.